CONTACT

Feel free to contact us.

AVANTO PRINTS / Frozen Beach Bums Oy
Pakkaajanaukio 8 A
00700 HELSINKI
FINLAND
https://avanto.io
info@avanto.io
VAT ID: FI28194345

DELIVERY

All items are printed within 5 working days of receiving your order.

All orders are sent out within 10 working days, via Posti Paketti service.

Delivery time 1-2 Days in Finland.

Delivery time 2-4 Days within Europe.

There can be changes to delivery and collection services during the holiday period.

RETURN POLICY

Frozen Beach Bums Oy offers a full 14 day money back guarantee from the day you receive your order. Items must be returned in original packaging and good condition. If your parcel did not include the return form, please download it here and attach it to the package.

For return packages outside Finland, please ensure that your return parcel has sufficient postage paid. Returns where postage is not paid will not be accepted by us. The delivery costs will be refunded to you should we have made a mistake or the product was damaged during delivery or the product is faulty. See return form for details. Returns outside Finland, please contact us before return shipping: info@avanto.io

The terms apply where no other written agreements have been made between you as the purchaser and Frozen Beach Bums Oy.

Return address:

Frozen Beach Bums Oy / Avanto Prints RETURN

Pakkaajanaukio 8 A

00700 HELSINKI

FINLAND

PAYMENT METHODS

Payments with Credit Cards: Frozen Beach Bums Oy uses the 3rd party payment platform, Stripe, the Stripe API, and in conjunction, your Stripe account to process credit and debit card transactions.

By using the Stripe Checkout you agree to be bound by Stripe’s Terms of Service.

You expressly understand and agree that Frozen Beach Bums Oy shall not be liable for any payments and monetary transactions that occur through Your use of the Service. You expressly understand and agree that all payments and monetary transactions are handled by Stripe. You agree that Frozen Beach Bums Oy shall not be liable for any issues regarding financial and monetary transactions between You and any other party, including Stripe.

You are responsible for all transactions (one-time, recurring, and refunds) processed through the Service and/or Stripe. Frozen Beach Bums Oy is not liable for loss or damage from errant or invalid transactions processed with Your Stripe account. This includes transactions that were not processed due to a network communication error, or any other reason. If You process a transaction, it is Your responsibility to verify that the transaction was successfully processed.

You understand that Frozen Beach Bums Oy uses the Stripe API to run the Service and that the Stripe API is subject to change at any time and such changes may adversely affect the Service. You understand and agree to not hold Frozen Beach Bums Oy liable for any adverse affects that actions (whether intentional or unintentional) on the part of Stripe may cause to Your Stripe account, or Your business.

You must not process stolen credit cards, or unauthorized credit cards through Stripe.

More information from Stripe website

Payments with bank transfer: Frozen Beach Bums Oy uses the 3rd party payment platform, Checkout.fi, to process bank transactions. See the terms and conditions from Checkout.fi website: https://checkout.fi/verkkokauppiaalle/maksuehdot/

LAW AND JURISDICTION

Finnish law will be applied to all disputes arising under this User Agreement. All disputes arising under this agreement which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki, Finland.

PRIVACY AND DATA SECURITY

These terms regarding privacy and data security apply to your use of the Avanto Prints website at https://avanto.io. Below we describe what information we collect from you in this connection and how we use it.

Information collect

Following data will be collected from you in connection with your use of the Avanto Prints websites:

–       Your contact information

–       Order and Payment information

–       Other data you may submit to us, such as feedback

We use Google Analytics on areas of our websites to analyse usage trends. If you wish, you can opt out of Google Analytics with this add-on tool: https://tools.google.com/dlpage/gaoptout

Access to personal data

You can access your personal account data at any time under the section “My Account”– by entering your email and password. If you have forgotten your password then simply click on the “Forgotten Password” Link on the Login page.

You can also ask us regards how to obtain your data, change or delete it. Simply send an email to info@avanto.io.

Data transfer

All information passed between Frozen Beach Bums Oy and purchaser is encrypted using 128-bit SSL certificates.

Transactions

All transaction information passed between Frozen Beach Bums Oy and Stripe’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted. You can be completely assured that nothing we pass to Stripe’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

COOKIES

We may use cookies and other tracking technologies to enhance your user experience and analyse general usage trends. You can block cookies from your browser settings but some areas of our services may not function properly if you do that.

 

We reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Terms of Use Agreement each time you view and use the Website.